Privacy Policy
Last updated: November 30, 2025
At PlanPanda, we take your privacy seriously. This Privacy Policy outlines our practices concerning the handling of user data.
Data Collection and Storage
PlanPanda is designed with privacy at its core. Your meal plans, grocery lists and personal content are stored securely in our secure cloud database. We use strong encryption in transit (HTTPS) and at rest to protect your data.
We collect and store the following types of data:
- Account information (email, password, profile details)
- Meal plans, recipes, and grocery lists
- Dietary preferences
- App usage data to improve your experience
Data We Do NOT Collect
PlanPanda does not collect:
- Contacts
- Photos
- Location data beyond general website analytics
- Health data
- Advertising identifiers
We do not track you across apps or websites.
Website Analytics
Our website uses privacy-focused analytics to collect anonymous usage data. This helps us understand how visitors interact with our website. The analytics data collected includes: page views, referring websites, and general location data. This data is anonymized and cannot be used to identify individual users.
Cookies
Our website may use cookies necessary for basic functionality. We do not use advertising cookies or tracking cookies.
Subscription and Payment Data
When you purchase a subscription, the payment processing is handled by our payment processor. We do not store your payment information. We only maintain necessary subscription status information to validate your access to premium features.
Payment data is processed securely through the App Store, and we do not have access to your credit card or payment details.
Data Usage
Your data is stored securely and is used to:
- Provide and maintain the PlanPanda service
- Sync your data across your devices
- Improve app functionality and user experience
- Provide customer support when needed
You maintain complete control over your data, and you can delete your account and all associated data at any time.
Third-Party Services
PlanPanda uses the following third-party services to operate the app:
- Supabase (data storage, authentication)
- Apple App Store (subscription processing)
- Superwall (paywall presentation and subscription flow)
These services may process data solely to provide their features. No third-party receives your personal data for advertising.
We do not sell your personal data and never will.
Data Sharing
We do not share your personal data with third parties. Your meal plans, recipes, and personal information remain private.
Anonymous analytics data may be processed by our analytics provider under strict privacy agreements to help us improve the app.
International Data Transfers
Your data may be stored and processed on servers located in the United States or other countries. We ensure all transfers comply with applicable data protection laws.
Data Retention
We retain your data only as long as your account is active. When you delete your account, all personal data and stored content are permanently deleted from our systems within 30 days.
Legal Basis for Processing
Our legal bases for processing data include contract performance (providing the service), legitimate interests (improving the app), and user consent (when required).
Automated Decision-Making
PlanPanda does not engage in automated decision-making or profiling based on your data.
Data Security
We implement industry-standard security measures to protect your data, including:
- Strong encryption in transit (HTTPS) and at rest
- Secure database with regular security updates
- Secure authentication and authorization systems
- Regular security audits and monitoring
- Limited access controls for our development team
Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect any data from children under 13. If you are under 13, please do not use PlanPanda.
Your Rights
You have the right to:
- Access your personal data stored in our systems
- Request correction of inaccurate data
- Request deletion of your account and all associated data
You can delete your account at any time from within the app under More → Account → Delete Account.
Changes to Privacy Policy
If we make material changes to this privacy policy, we will notify users 30 days in advance via email and/or in-app notifications. We encourage you to review this policy periodically for any updates.
We reserve the right to make changes for legal compliance purposes, which may be implemented with shorter notice as required by law.
Contact Information
If you have any questions about this Privacy Policy, please contact us at: [email protected]